Salesforce makes Agentforce Service Agent and Agent Builder available

Salesforce made Agentforce Service Agent and Agent Builder generally available during October 2024.

October availability

Salesforce's October 29 formal notice names Agentforce Service Agent and Agent Builder as generally available. Both its visible publication line and opening dateline say October 29, although its URL contains October 24. [1]

The September announcement scheduled October 25. Contemporary October 29 coverage described a quiet release late the previous week. These sources establish availability during October 2024 without resolving the first local rollout day, so the event uses month precision. [3][2]

Sources

  1. Salesforce’s Agentforce Is Here: Trusted, Autonomous AI Agents to Scale Your Workforce

    Salesforce · Oct 29, 2024

  2. Salesforce Agentforce Is Generally Available: Here’s How to Get Started Today

    Salesforce Ben · Oct 29, 2024

  3. Salesforce Unveils Agentforce–What AI Was Meant to Be

    Salesforce · Sep 12, 2024